Hotel Caracol Isla Mujeres
A straightforward base on Isla Mujeres, with a pool and room to breathe.
A place to stay in Isla Mujeres
Hotel Caracol is a 3-star property in Isla Mujeres, Mexico, rated 8.4/10 across 730 guest reviews. Rooms start at $67 per night, making it one of the more accessible options on the island. The hotel has an outdoor swimming pool and free WiFi throughout. Three room types are available, ranging from a compact double to a 20 m² studio with a private kitchen — practical for anyone planning a longer stay or travelling with family.
Who'll feel at home here
A no-frills 3-star hotel with a pool, patio rooms, and a self-catering studio option, rated well for location and comfort.
Best for
- Budget-conscious travellers
- Families needing extra space
- Self-catering stays
- Island-hopping base
Less suited to
- Travellers wanting a full-service resort
- Those needing on-site dining
Outdoor pool on-site
The hotel has an outdoor swimming pool — the signature feature for guests looking to cool off without leaving the property. It sits as the social centrepiece for days spent closer to home.
Rooms with private patios
Every room category includes a patio, giving each stay a degree of outdoor space. Whether it's a 16 m² king room or the larger studio, you get somewhere to sit outside beyond the poolside.
Studio with private kitchen
At 20 m², the studio is the largest option and the only room with a private kitchen. With two full beds and a garden view, it suits families or pairs who prefer preparing their own meals.
Standout features
Inside Hotel Caracol Isla Mujeres
Amenities at Hotel Caracol Isla Mujeres
Most popular facilities
- Outdoor swimming pool
- Free Wifi
- Non-smoking rooms
- Family rooms
Where it is
5 sights nearby, the closest being Museo historico fotografico at 200 m; the nearest ferry pier, Ultramar, is 140 m away.
Things to do nearby
- Museo historico fotograficomuseum200 m
- Esduma La Perla Hotel Isla Mujeresbeach290 m
- Vista del amanecerviewpoint320 m
- Playa Centroviewpoint400 m
- North Beachbeach620 m
Getting around
- Ultramarferry pier140 m
- Terminal Maritima de Isla Mujeresferry pier240 m
Direct-line distances, measured from the property; data © OpenStreetMap contributors
Across 730 reviews, guests give Hotel Caracol 8.4/10. Reviewers consistently point to the location, comfort, and free WiFi as the property's strongest suits. The score reflects a broadly positive experience, particularly for the price point, on an island where accommodation costs can climb quickly.
- Staff8.4
- Facilities8.3
- Cleanliness8.6
- Comfort8.8
- Value For Money8.4
- Location9.3
- Free Wifi8.7
Reviews scoring 9–10: 14 · average 9
They wrote about: location, room, facilities
Reviews scoring 7–9: 16 · average 7.8
They wrote about: location, cleanliness, facilities
The range you picked has no reviews.
A summary of guest reviews from Booking partner sites.
Good to know
Before you arrive
- Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
- Check-out
From 6:00 AM to 11:30 AM
- Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
- Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about US$58. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
- Pets
Pets are not allowed.
- Accepted payment methods
Cash
Frequently asked
Where exactly is Hotel Caracol located?
The hotel is in Isla Mujeres, Mexico. Guests highlight the location as one of the property's strongest points, though no specific distances to landmarks are listed in our data.
What room types are available?
There are three options: a Double (1 full bed, from $67), a King Room (16 m², from $71), and a Studio (20 m², 2 full beds, private kitchen, from $101).
Does the hotel have a swimming pool?
Yes. There is an outdoor swimming pool on-site, available to all guests.
Is WiFi included in the room rate?
Yes, free WiFi is available throughout the property and is included in the rate.
Is the hotel suitable for families?
Family rooms are listed among the hotel's facilities. The Studio, with two full beds and a private kitchen, is the most practical option for families.
Does the Studio have cooking facilities?
Yes. The Studio is the only room with a private kitchen, making it well-suited to self-catering stays or longer visits. It also has a coffee machine and a garden view.
Is breakfast included?
The Studio's private kitchen provides a self-catering alternative.
How do I get to Isla Mujeres?
Isla Mujeres is reached by ferry from Cancun. No airport transfer information is listed for this property, so check ferry schedules and arrange your own onward transport from the mainland.
Is the hotel non-smoking?
Yes, non-smoking rooms are confirmed as a hotel facility.
What is the starting price per night?
Rooms start from $67 per night for a Double. The King Room starts at $71 and the Studio starts at $101. Prices may vary by date and availability.